dc111 Responsible Gaming —
Your safety is our priority
Enjoy entertainment within limits. dc111 believes gaming should be fun and controlled — never a source of stress.
What is responsible gaming and why is it important?
Online gaming is a form of entertainment — just like watching a film or reading a book. But like any form of entertainment, gaming must be enjoyed within limits. dc111 is committed to providing a safe, transparent, and responsible gaming environment for every player in Bangladesh.
Responsible gaming means staying in control of your time and money, not treating gaming as a way to earn income, and seeking help whenever needed. At dc111 we provide tools and support that keep you empowered to make your own decisions at all times.
Remember: gaming is only for those aged 21 and above. Allowing minors access to this platform is strictly prohibited.
Important: Never consider gaming as a way to solve financial problems. If you feel that gaming is going beyond your control, contact our support team immediately.
Our Protection Tools
Deposit Limit
Set how much you can deposit each day, each week, or each month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait — so you can make the decision consciously.
Session Time Limit
Set your own gaming time. Once a set period has passed, dc111 will automatically alert you and, if needed, end the session. Stay aware of the time — avoid losing track of hours while immersed in a game.
Self-Exclusion
If you feel you need a break, lock yourself out of your account temporarily or for an extended period. Choose from various durations, from 7 days up to permanent self-exclusion. During this time the account cannot be reactivated.
Cooling-Off Period
Without a full exclusion, you can take a cooling-off period of 24 hours, 48 hours, or 7 days. During this time you will not be able to participate in games, but your account will remain active. It gives you a short break when you feel you need to pause for a moment.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, dc111 will automatically prevent any further betting or play. This is an effective way to keep financial losses in check.
24/7 Support
For any questions or help related to responsible gaming, our live chat is always open — in Bengali, around the clock. You can also reach us by email: [email protected]. Our team is here for you.
For adults only
Age Policy — 21+ mandatory
To play at dc111, you must be 21 years of age or older. This is not a recommendation — it is a mandatory policy. Age is verified at registration and identity confirmation may be requested at any time.
To prevent minors from accessing this platform, we ask parents and guardians to use parental control software to restrict access to gaming sites on devices used by children and teenagers. If you suspect a minor is using your account, please notify us immediately.
- Age verification required at registration
- Additional identity confirmation on suspicious accounts
- Underage accounts are permanently closed
- Reporting channel active for parents and guardians
Signs of problem gaming
If you notice any of the following in yourself, it is time to pay attention. Awareness is the first step.
- Spending more money than your budget allows
- Placing more bets to try to recover lost money
- Hiding your gaming from family or friends
- Being unable to stop playing or feeling anxious about it
- Gaming affecting work, studies, or relationships
- Playing by taking on debt or using up savings
- Turning to gaming to escape stress or loneliness
Healthy gaming habits
Follow these habits for responsible gaming:
- Set your budget before you start playing
- Treat gaming as entertainment, not a source of income
- Play for a set time and take breaks
- Avoid gaming when you are tired or under stress
- Do not place more bets out of anger or frustration after a loss
- Review your gaming history and spending regularly
- Do not hesitate to ask for help when you need it
Account Control Tools — how to use them
Limit Settings
Log in → Account Settings → Responsible Gaming → select a limit. Set daily, weekly, or monthly deposit and loss limits.
Time Out
If you want a short break, go to Settings and take a time-out ranging from 24 hours to 30 days. During this time logging in or placing bets will not be possible.
Self-Exclusion
Take self-exclusion for a long-term break. Once activated it cannot be cancelled before the period ends, and marketing emails will stop.
Account Closure
If you want to permanently close your account, notify support via live chat or email. We will process it promptly and without conditions.
| Tool | Takes effect | Cancel / Change | Benefit |
|---|---|---|---|
| Lowering deposit limit | Immediately | After 24 hours | Spending control |
| Loss Limit | Immediately | After 7 days | Keeping losses limited |
| Session Time Limit | Immediately | Any time | Time awareness |
| Cooling-off (24 hours) | Immediately | After period ends | Quick break |
| Self-exclusion (7 days+) | Immediately | After period ends | Extended break |
| Permanent account closure | Via support | Cannot be reopened | Full protection |
dc111's Commitment
dc111 is not just a gaming platform — we are committed to creating a responsible environment. Our system automatically detects suspicious gaming patterns and alerts you when needed. We believe a protected player is a happy player.
Our steps to ensure responsible gaming:
- Personal data protection through SSL encryption
- Transparent game results to ensure fair play
- Automated monitoring to detect unusual behaviour
- Gaming history and transactions viewable at any time
- 24/7 support in Bengali — no need to hide anything
- Withdrawal process transparent and fast (30 minutes to 3 hours)
Our minimum deposit is ৳100 and minimum withdrawal is ৳800. Transact quickly and securely via bKash, Nagad, Rocket, and bank transfer. Transparency in financial transactions is part of our responsible gaming policy.
Responsible Gaming FAQ
Play safe, enjoy with pleasure
Keep your experience at dc111 safe and in control at all times. Enjoy gaming within limits — we are always here for you.
Need help? We are here
Contact our team for any concerns about gaming, setting limits, or account protection — no judgement, just help.