dc111 Privacy Policy
Here is a full description of how your personal information is collected, used, and kept secure on the dc111 platform.
This Privacy Policy defines the agreement between dc111 ("we", "our", "platform") and its users ("you", "your") regarding the collection and use of information. By visiting or registering on the dc111.cam website, you are considered to have accepted the terms of this Privacy Policy. Please read this document carefully.
Types of Information Collected
We collect the following categories of information to operate the dc111 platform. Each piece of information is collected for a specific purpose and no information beyond what is necessary is ever stored.
Personally Identifiable Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID number (for KYC verification)
Financial Information
- bKash / Nagad / Rocket account number
- Bank account details
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Browser and device type
- Operating system information
- Session logs and time spent on site
- Cookies and local storage data
Gaming Activity Information
- Play history and preferences
- Bet amounts and outcomes
- Bonus usage records
- VIP level and points history
How Information Is Collected
dc111 collects user information through the following methods:
- Direct Registration: Information you voluntarily provide when creating an account on the dc111 platform.
- Transaction Processing: Financial information collected through payment gateways during deposits and withdrawals.
- Automated Collection: Technical information collected through cookies, log files, and similar technologies when you visit the site.
- KYC Verification: Identity documents uploaded during account verification.
- Customer Support Communications: Your conversations with the support team via live chat or email.
- Third-Party Sources: Information received from authorized verification agencies for fraud prevention and age verification.
Purpose of Using Information
dc111 uses collected information only for the following purposes. We never use your information for irrelevant or unauthorized purposes.
Primary Use
- Account creation, management, and verification
- Processing and confirming financial transactions
- Providing gaming services and distributing rewards
- Managing bonuses, promotions, and VIP benefits
- Providing 24/7 customer support in Bengali
Security and Compliance
- Preventing fraud, money laundering, and abuse
- Age verification (to confirm 21+)
- Enforcing responsible gaming policies
- Improving site security and performance
- Meeting applicable legal obligations
Sharing Information with Third Parties
dc111 does not sell or rent your personal information. However, information may be shared with selected third parties in the following limited circumstances:
Authorized Third Parties
- Payment Processors: bKash, Nagad, Rocket, and bank transfer services — only the information necessary to complete transactions.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — only for managing gameplay.
- Identity Verification Agencies: Authorized organizations for KYC and age verification.
- Legal Authorities: Relevant authorities in response to court orders, legal obligations, or fraud investigations.
- Technology Infrastructure Partners: Server hosting, security, and analytics services — under strict confidentiality agreements.
Cookies and Tracking Technologies
dc111 uses cookies and similar technologies on its website. These technologies improve your browsing experience and ensure the smooth operation of the platform.
Essential Cookies
These cookies are required to maintain login sessions, verify security tokens, and save language preferences. They cannot be disabled, as the platform will not function properly without them.
Functional Cookies
Used to remember your preferences, play history, and customized experience. They make your next session more convenient.
Analytics Cookies
These collect information about which pages are visited most, how much time is spent, and which sections of the site are most popular — to help improve the site.
Cookie Controls
You can disable non-essential cookies at any time through your browser settings. However, some features may not work as a result.
Data Storage and Security
The dc111 platform uses industry-standard security measures to keep your information safe. The key components of our security framework are described below:
Technical Security Measures
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Encrypted Storage: Sensitive data at rest is stored in encrypted form.
- Access Control: Only authorized staff can access specific data, through a role-based permissions system.
- Regular Security Audits: Regular assessments are conducted to identify and address platform security vulnerabilities.
- Firewall and DDoS Protection: Advanced network protection measures remain active around the clock.
Data Retention Period
All information is retained for as long as your account is active. After account closure, certain information may be kept for the minimum period necessary to meet legal obligations and prevent fraud. Once that period ends, data is securely deleted or anonymized.
Your Rights
dc111 believes you should have full control over your own data. Your rights are described in detail below:
📋 Right to Access Information
You may request a copy of the information we hold about you at any time.
✏️ Right to Correct Information
If any of your information is incorrect or incomplete, contact us to have it corrected.
🗑️ Right to Delete Information
In certain circumstances you may request that your information be deleted, although some information may need to be retained due to legal obligations.
🚫 Right to Object to Processing
You may object to the use of your information for marketing purposes. This will be acted on immediately.
⏸️ Right to Restrict Processing
In certain circumstances, such as when the accuracy of information is in dispute, you may request that processing be restricted.
📦 Right to Data Portability
You may request to receive information about you in a structured, commonly used format.
Privacy of Minors
The dc111 platform is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age verification during registration is mandatory.
If a parent or guardian believes their minor child has accidentally registered on dc111, please contact [email protected] immediately. We will promptly delete the relevant account and all associated information.
External Links
The dc111 website may sometimes reference third-party websites or services, such as payment gateway or game provider sites. These external sites have their own privacy policies and dc111 is not responsible for them. We recommend that you read the privacy policy of any third-party site before visiting it.
Policy Changes
dc111 reserves the right to update this privacy policy from time to time. In the event of changes, we will take the following steps:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, a notice will be sent by email to registered users.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
We recommend that you review this page regularly and stay updated on the latest policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is available around the clock to assist you in Bengali.